Main job purpose
Provide a professional front-desk and administration service in the Jersey office.
Key responsibilities
Reception
· Ensure reception areas are open and manned from 0830 to 1715. When external visitors are on site before 8:30 or after 17:15 there will be a requirement to be present.
· Extend a friendly welcome to clients (internal and external).
· Act as a proactive point of reference to clients, providing assistance, information and ensuring their comfort.
· Arrange client transportation upon request.
· Maintain a register of all persons (non-staff) entering and leaving the business.
· Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
· Receive and sort all special post, arranging courier deliveries as requested.
· Manage the issuance of temporary visitor passes and maintain a register of cards issued.
· Arrange taxi bookings and maintain a register of requested transfers.
· Undertake photocopying and printing for clients upon request from management.
Meeting Rooms
· Manage room bookings for all client rooms.
· Ensure that client meeting rooms are kept neat and presentable for visitors.
· Provide basic catering services to meetings with external guests (water, tea, coffee, biscuits)
· Liaise with external suppliers for the provision of catering where required.
· Understand how to use the audio-visual equipment and common troubleshooting.
· Ensure that all kitchen areas and client rooms are well stocked.
Brand and Communications support
· Support the preparation of external presentation material and client due diligence visits; collating documents, enhancing the look and feel, and ensuring quality of the end product is within corporate guidelines.
· Maintain our external and internal websites, ensuring content remains in brand and current.
· Prepare internal communications, using the correct templates and formats, to keep the wider business informed of noteworthy events such as organisation changes, technology changes and sponsorship events.
External Communications
· Monitor the use of social media to represent the activity in the Channel Islands, working with the Leadership Team to ensure regular posts in LinkedIn.
· Work with HR to ensure recruitment and promotions are publicised in accordance with corporate guidelines and regional Marketing sign-off.
Technical skills
Essential requirements
· Good telephone manner
· Smart appearance
· Good verbal communication skills
· Experience in managing intranet sites
· Experience in preparing external presentation material
Desired requirements
· Excellent working knowledge of MS Word, Excel and PowerPoint
· Good knowledge of the company and staff
Personal style
· Communication skills
· Organisational skills
· Client focus
· Teamwork
· Proactivity
· Accurate and reliable
· Enjoys a varied and busy workplace
Part-time / job share applications will also be considered.
The role sits within the Investor Relations Team. The primary responsibility is to work as part of the investor services team to ensure timely response to investor queries, maintaining the integrity of data and record keeping within our core systems (eFront FIA, Intralinks).
The role involves liaising directly with the Client, Investors and their representatives, in addition to working directly with the Fund Administration team, and the KYC/CDD teams in Luxembourg, Jersey, Guernsey and other Operational teams within Securities Services as required.
The role will also include ensuring all investor static data change requests are completed efficiently and accurately within business and client service level agreements.
Accounting experience would also be desirable in order to coordinate and assist the teams with investor correspondence relating to technical accounting queries across the Private Capital book of business including debt, mezzanine, secondaries and other private capital funds covering a broad range of asset classes.
Ensuring that the provision of fund accounting services are aligned with the client SLAs, all internal and external deadlines are understood and met and all operational policies, procedures and checklists are followed.
- ACCA qualified or equivalent
- 3+ years fund accounting experience or Big 4 audit background
- Experience servicing PE clients
To fulfil the role of Company Secretary at BNP Paribas S.A., Jersey Branch, to a selection of fund entities.
Key Responsibilities:
Act as Company Secretary to a portfolio of fund boards.
Provide regulatory and procedural guidance to the boards on company related matters.
Review changes in legislation and Corporate Governance, disseminate implications to the team and assist with procedural changes.
Assist with team projects/initiatives.
Ideally hold the CGI qualification or be working towards an industry relevant professional qualification.
At least 2 years relevant industry experience.